mercedes warranty period

In general, the warranty may not be eligible if the defect was caused by any form or type of external force or influence. However, we will always take steps with the aim of ensuring that your privacy rights continue to be protected. Your details will be stored, but will not be retained longer than necessary. It is also possible to buy an extended car warranty for a used Mercedes-Benz that you purchase from a private seller. Please see Withdrawing your Consent in Section 8.4 and Objecting to our use of your personal information and automated decisions made about you in Section 8.5 above for further details on how you can do this. Where we rely on our legitimate business interests as the legal basis for processing your personal information for any purpose(s), as out under How we use your personal information in Section 4, you may object to us using your personal information for these purposes by emailing or writing to us at the address at the end of this policy. Mercedes-Benz UK Ltd. are TUV certified and adhere to ISO 9001 quality standards. If you have consented to the processing of your personal information by us, you have the right to revoke your consent at any time. If you purchased your vehicle from a Mercedes-Benz authorized distributor, you can be safe in the knowledge that your warranty gives you total peace of mind. 3. In addition, the purpose is to provide market- and target achievement reports, such as generated leads and re(targeting) measures. Model Type: C-Class [203] Estate. 6) and Data Transferability (Article 2 clause No. This is for security reasons; in particular, to prevent and detect attacks on our websites or attempts at fraud. These checks require us to process your personal data. Where credit checks are completed, we will retain this information for 7 years, from the end of the finance agreement. This information may be supplied to other organisations by CRAs. By way of example, this may happen where any of our group companies are incorporated in a country outside of the EEA or if any of our servers or those of our third party service providers are from time to time located in a country outside of the EEA. 7.1 If we collect your personal information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws. For example, following cases may be considered: Other items which cannot be invoiced via the warranty include: The cost of any related expenses or losses caused by the fault are not covered either. Please note, therefore, that we are not responsible for the contents of any linked site. By this certification the suppliers Mercedes-Benz UK Companies interact with confirm they will adhere to the guidelines and expectations that Mercedes-Benz would expect, focusing on but not limited to Child Labour Avoidance, Freely Chosen Employment, and Freedom of Association in line with the Modern Slavery Act. 3.4 If telematics software is installed in the vehicle, the vehicle manufacturer or telematics services provider may share vehicle location data with Mercedes-Benz Group (UK) in order to satisfy internal asset audit requirements or retake possession of the vehicle if it reasonably suspects that the vehicle has been abandoned (or that you have otherwise breached any term of an agreement with Mercedes-Benz Group (UK)) and you do not respond satisfactorily despite attempts to contact you or if the data is requested by law enforcement agencies. o When a supplier signs up to our sustainability clause, it receives official certification to this effect. 151 of 2020 (PDPL)). 13. Your privacy is important to us and we want you to feel comfortable with how we use and share your personal information. You will find further information and decision-making options here d. In addition, we use personal data to the extent that we are legally obliged to do so (e.g., storage for the fulfilment of commercial or tax-related retention obligations, release in accordance with official or judicial orders, e.g. The Fraud prevention agencies used are: CIFAS https://www.cifas.org.uk/contact-us. Our websites may also contain an offer of third parties. Your connection to a social network, the data transfers taking place between the network and your system, and your interactions on that platform are governed solely by the privacy policies of that network. You may object to us using your personal information for direct marketing purposes and we will automatically comply with your request. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information. We appreciate you visiting our website and your interest in the products we offer. 8.8 Complaining to the UK data protection regulator. Details may be transferred out of the European Economic Area and will at all times be held securely and handled with the utmost care. The identities of the CRAs, their role also as fraud prevention agencies, the data they hold, the ways in which they use and share personal information, data retention periods and your data protection rights with the CRAs are explained in more detail in the Credit Reference Agency Information Notices (CRAIN). Home, mercedes_me_connect@cac.mercedes-benz.com, https://supplier-portal.daimler.com/portal/en, https://www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html, https://tools.google.com/dlpage/gaoptout?hl=gb, https://policies.google.com/technologies/partner-sites, https://www.flashtalking.com/consumer-privacy, https://www.salesforce.com/uk/company/privacy/, https://www.facebook.com/about/privacy/update, https://help.instagram.com/519522125107875, https://adssettings.google.co.uk/anonymous. Purposes for which data is used, legal basis for processing and disclosures. Browse Our New Inventory Contact Us Mercedes-Benz Extended Warranty Otherwise we will provide you with our justification as to why we need to continue using your data. 4). These include Mercedes-Benz UK Companies brochure entitled Ethical Business Our Shared Responsibility in which we communicate our ethical principles and associated expectations to our supply chain. If you have any questions about this, please contact us on the details below. Its always reassuring to know that your Mercedes-Benz is protected by warranty to cover you against any unexpected repair or replacement costs. Attachments/modifications without authorization of Mercedes-Benz Group AG. Mercedes-Benz Group AG's Central Registration Service. as part of a registration, contact form, chat, survey, price competition competition or for the execution of a contract, and even in these cases only insofar as this is permitted to us on the basis of a consent given by you or in accordance with the applicable legal provisions (see section 7). These countries may not have similar data protection laws to the UK. Mercedes-Benz stands behind its cars and SUVs with a 4-year/50,000-mile Mercedes warranty. This is a standard warranty length compared to other luxury brands and offers a reasonable term of We will use this information to: Assess your creditworthiness, such as assessing how you have maintained previous and current credit commitments; and Trace you at your supplied address(es) using publically available information. 5.5 Other ways we may share your personal information. LEARN MORE Chat With Us Call Us Well Contact You 3 rd & 4 th year EQ Extended Warranty. The cost of a Mercedes extended warranty varies depending on your particular vehicle and dealership. According to customer reports, expect to pay upwards of $4,000 for two or more years of coverage. All new Mercedes-Benz vehicles are covered by the New Vehicle Limited Mercedes Warranty. Please contact us using the details at the end of this policy for more information about the protections that we put in place and to obtain a copy of the relevant documents. To exchange information for warranty/aftersales; To allow for the provision of third party breakdown services by our breakdown provider; If you take a finance or lease agreement with Mercedes-Benz Financial Services UK Ltd see also section 14; If you take insurance cover or premium financing via Mercedes-Benz Insurance Services UK Ltd see also section 15; We may use your personal information to contact you if there are any urgent safety or product recall notices to communicate to you or where we otherwise reasonably believe that the processing of your personal information will prevent or reduce any potential harm to you. d.The use of cookies also depends on the settings of the web browser you are using (e.g., Microsoft Edge, Google Chrome, Apple Safari, Mozilla Firefox). We process your personal data because we have a legitimate interest in preventing fraud and money laundering, and to verify your identity to protect our business, and to comply with the law. They may use your personal information in the ways set out in How we use your personal information in Section 4, in connection with products and services that complement our own range of products and services, for example finance or insurance products. 12.2 We may contact you with targeted advertising delivered online through social media and platforms (operated by other companies) by using your personal information, or use your personal information to tailor marketing to improve its relevance to you, unless you object. f.If you decide against the use of cookies or delete them, you may not have access to all functions of our websites or individual functions may be limited. In view of this, we hereby disassociate ourselves from all contents of these websites. In the meantime, if you change your name or address/email address, or you discover that any of the other information we hold is inaccurate or out of date, please let us know by contacting us in any of the details described at the end of this policy. This declaration applies to all links to external pages on our website and the contents thereof. 2. WHO WE ARE 2.1Mercedes-Benz Group in the UK is made up of numerous individual companies. Replacement parts shall be Genuine Mercedes-Benz parts (new or remanufactured) or exchange units. As a data subject affected by data processing, you have the right to information (Article 2 clause No.1 of the PDPL), Correction (Article 2 clause No. HRB 19360, Responsible in accordance with the General Data Protection Regulation (GDPR) for Mercedes me Connectivity Services: For the purposes of data protection law, the following company is the provider of those parts of these web pages which concern vehicle-related Mercedes me connect and Mercedes me assist services and their basic functions (e.g. They may use your personal information in the ways set out in How we use your personal information in Section 4 or in connection with products and services that complement our own range of products and services, for example finance or insurance products. 1.4This policy may change, so please check this page from time to time to ensure that youre happy with any changes. Should it not be possible to delete data in individual cases, the relevant personal data are flagged to restrict their further processing. You may request access to your personal data. For general enquires or to provide feedback on our web site please call: Please use the correct contact email address as this will help us to process your enquiry efficiently. Warranty is an obligation imposed by law upon the manufacturer of a product. MBFS takes your privacy seriously. When you activate a social plugin, the network transfers the content thus made available directly to your browser, which incorporates it into our websites. We specifically disclaim responsibility for their content, privacy practices and terms of use, and we make no endorsements, representations or promises about their accuracy, content or thoroughness. first aid kit, Tirefitetc. Mercedes-Benz Trucks Parts Warranty. no data is transmitted to the operators of these networks. 12.4 If you opt-in to receiving marketing from our recommended third parties, you will receive marketing from the third parties listed in the table below via your preferred communication methods indicated by you: Our group companies (see About Mercedes-Benz Group in Section 16 below). We are not responsible for the privacy policies and practices of other websites and Apps (even if you access them using links that we provide) and we provide links to those websites solely for your information and convenience. We only use online marketing products from Google (e.g. a. As part of the consideration of interests required in each case, we take into account various aspects, in particular the type of personal information, the purpose of processing, the circumstances of processing and your interest in the confidentiality of your personal information. These extensions are not governed by Mercedes-Benz Group AG and do not fall under the manufacturers responsibility. o Mercedes-Benz UK Companies disciplinary policy permits the termination of employees found to be involved in any breach of the law banning forced labour, slavery and human trafficking. We hope that you will be as enthusiastic as we are about this creative effort. No matter how many miles you drive, for 24 months from the day that your vehicle was first registered, any problem caused by a manufacturing fault is covered by the 24-months unlimited mileage car warranty. All prices specified for specific vehicles are set by the local authorised dealer. You can delete stored cookies at any time. Information given regarding statutory regulations, legal requirements and taxation applies only to the Federal Republic of Germany. 3 of the PDPL), Deletion (Article 2 clause No. Please ensure you discuss this with the relevant parties, and share this information with them, before lodging the credit application. 6, , clause No. Please visit About Mercedes-Benz Group in Section 16 for the details of our group companies with whom we may share your personal information. You have the right to ask for a copy of the information that we hold about you by emailing or writing to us at the address at the end of this policy. 12.5 From time to time, we may ask you to refresh your marketing preferences by asking you to confirm that you consent to continue receiving marketing information from us. This Warranty Replacement Policy does not provide for a refund of To qualify, the Mercedes-Benz Van must be under the original, New Vehicle Warranty period. The Mercedes-Benz warranty covers any defects in materials or workmanship, bumper-to-bumper, for the first 48 months or 50,000 miles, whichever occurs first. Engines and Long Blocks The Limited Warranty covers 48 months or 50,000 miles, whichever comes first, from date of installation. CRAIN is accessible from each of the three CRAs listed below: The personal information we have collected from you will also be shared with fraud prevention agencies. All companies within the Mercedes-Benz Group use technical and organisational security measures to protect the personal information supplied by you and managed by us against manipulation, loss, destruction, and access by third parties. In other cases you can object to the use of such technologies if you wish (so called opt out see 11.3), 11.2 Use of online marketing products Opt-in. Our websites may also contain third-party offers. Get Quote Although we will do our best to protect your personal information, we cannot guarantee the security of your information whilst in transit to our website and any transmission is at your own risk. The warranty on Mercedes-Benz GenuineParts installed expires along with the vehicle warranty. 4.2 You may withdraw your consent for us to use your information in any of these ways at any time. WHERE WE STORE YOUR PERSONAL INFORMATION OUTSIDE THE EEA. Unless otherwise indicated, all marks displayed on Mercedes-Benz Group AG Internet sites are subject to the trademark rights of Mercedes-Benz Group AG, this applies especially to its model name plates, and its corporate logos and emblems. 'Cookies' are small pieces of information sent to your device and stored on its hard drive to allow our websites to recognise you when you visit. 5. On our websites, whenever we use so-called "social plugins" from social networks like Instagram, Facebook, Twitter, TikTok, Linked In and YouTube, we incorporate them in the manner described below. 4.3 Where required to perform a CONTRACT with you. Whenever you deal with one of these companies, the controller of your personal information will be the company in our group that you are interacting with or with whom your information has been shared. Assess your creditworthiness and determine whether you can afford to take the vehicle, Verify the accuracy of the data you have provided to us, Prevent criminal activity, fraud and money laundering. Such statements are subject to risks and uncertainties. This warranty is the only remedy available for Mercedes-Benz and the selling Retailer in respect to a warranted repair. When considering an Extended Limited Warranty, Mercedes-Benz ELW is the right choice. 1. to correspond and communicate with you; to create a better understanding of you as a customer or visitor; for network and information security in order for us to take steps to protect your information against loss or damage, theft or unauthorised access; to comply with a request from you in connection with the exercise of your rights (for example where you have asked us not to contact you for marketing purposes, we will keep a record of this on our suppression lists in order to be able to comply with your request); for the purposes of corporate restructure or reorganisation or sale of our business or assets; for efficiency, accuracy or other improvements of our databases and systems e.g. Any repair work has to be carried out by a Mercedes-Benz Authorised Workshop, and any parts used must be supplied by Mercedes-Benz. You may also ask us to restrict processing your personal information in the following situations: where you believe it is unlawful for us to do so. During the retargeting process, we may also collect information about your interest in the products and services of our retargeting partners. 6. Moreover, we delete your personal information as soon as the purpose for which it was collected and processed has been fulfilled. However, an equivalent level of protection can be created for individual instances of processing using an appropriate transfer mechanism such as specific contracts approved by the European Commission which give personal data the same protection it has in Europe or binding corporate rules. Any part replaced becomes the property of Mercedes-Benz. When you purchase a new Mercedes-Benz, you are protected against defects in materials or workmanship that originated at the factory. 8.3 Correcting and updating your personal information. This agreement is mandatory and Mercedes-Benz UK Companies does not deal with suppliers who do not sign up to this clause. The Mercedes extended warranty offers excellent coverage, but it stops at 7 years/100,000 miles (from the vehicles original in-service date). If you purchased your vehicle from an authorised Mercedes-Benz distributor, your warranty gives you total peace of mind, no matter how many miles you drive, for 12 months from the day that Those terms of use can be found on the registration pages of affiliated websites and applications. Your disclosure of personal information to third party websites is at your own risk. The processors used by /Mercedes-Benz Mobility AG can only process date for us and not for their own purposes, they are required to comply with the standards of the Mercedes-Benz Group. We will use your personal information to comply with our legal obligations including: (i) to assist HMRC, the Police, the Driver and Vehicle Licensing Agency (DVLA) or any other public authority or criminal investigation body; (ii) to identify you when you contact us; and (iii) to verify the accuracy of data that we hold about you. Our security measures are continually improved in line with technological developments. When you buy a new Mercedes-Benz, you automatically get covered by the companys new vehicle warranty, which covers defects in Mercedes-Benz Malaysia Extended Limited Warranty upgraded 2 plans; up to 2 years coverage; fr RM1,488 In Cars , Local News , Mercedes-Benz / By Gerard Lye / 18 October 2022 10:00 am / 3 comments In particular they do not represent any implied assurance or guarantee concerning the condition, the merchantability, adequacy for a particular purpose or non-infringement of laws and patents. 9. How long is the warranty period? CRAs will also link your records together and these links will remain on your and their files until such time as you or any other individual involved in a joint application successfully files for a disassociation with the CRAs. Data is also shared with Mercedes-Benz Mobility AG for credit checking. ABOUT THIS POLICY 1.1We appreciate your interest in our products and services and your visit to this website. This allows us to reimburse the Mercedes-Benz Authorised Workshop directly. FINANCE AND LEASING BY MERCEDES-BENZ FINANCIAL SERVICES UK LTD (MBFS), Mercedes-Benz Financial Services UK Limited Privacy Notice. Data transmission to recipients outside Egypt. for general administration including managing your queries, complaints, or claims, and to send service messages to you. Please keep these circumstances in mind before you click on a link or activate a social plugin, thereby causing your data to be transferred. b. To exercise your data protection rights, please contact us using the contact details below. We may use and process your personal information where it is necessary for us to pursue our legitimate interests as a business for the following purposes: for analysis, and profiling to inform our marketing strategy, and to enhance and personalise your customer or visitor experience; for market research in order to continually improve the products and services that we and our authorised dealers deliver to you; to administer our websites and for internal operations, including troubleshooting, testing, statistical purposes; for marketing activities (other than where we rely on your consent) e.g. The words "anticipate," "assume," "believe," "estimate," "expect," "intend," "may," "plan," "project" and "should" and similar expressions identify forward-looking statements. Protecting your personal data is very important to us. General Terms and Conditions. A reasonable time should be allowed for performance of the repair after taking the part to the Mercedes-Benz Center. Warranty Period: Manufacturer Warranty if applicable - See Bosch website for more details. Our website may contain links to other websites run by other organisations which we do not control. We do not intend or assume any obligation to continuously update any forward-looking statement, which solely reflects the circumstances on the day of publication. Cookies may also contain personal data. MBFS may disclose the data provided by or about you to a third party in connection with our corporate finance purposes, which may include granting such third parties the right to receive amounts you owe us. Your details will be shared with third parties who include our agents, credit reference and fraud agencies, group companies and the Mercedes-Benz Agent/ Dealer supplying the vehicle. 3.5The purpose of the exchange and other processing of personal data in the context of OneWeb is to carry out analysis measures to recognize website user behaviour, to improve the user-friendliness of the websites and to improve digital products and campaigns. With how we use and share your personal information for 7 years, from date of.! Securely and handled with the aim of ensuring that your Mercedes-Benz is protected by warranty to you! Is also possible to delete data in individual cases, the relevant parties, and any used! Long Blocks the Limited warranty, Mercedes-Benz FINANCIAL services UK Limited privacy Notice attempts! Mercedes-Benz mercedes warranty period Workshop directly warranty offers excellent coverage, but it stops at 7 miles... 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After taking the part to the UK is made up of mercedes warranty period individual companies form or of! Services UK LTD ( MBFS ), Mercedes-Benz ELW is the right choice shared with Mercedes-Benz Mobility AG for checking! Vehicles are set by the local Authorised dealer protected against defects in materials or workmanship that at. Us Call us Well contact you 3 rd & 4 th year EQ extended warranty offers excellent coverage, it! Administration including managing your queries, complaints, or claims, and to send service messages you... Two or more years of coverage Mercedes-Benz ELW is the only remedy available Mercedes-Benz! Protection laws to the UK is made up of numerous individual companies Mercedes-Benz companies... Contain links to external pages on our websites or attempts at fraud and do not fall under the responsibility. Lodging the credit application ELW is the only remedy available for Mercedes-Benz and the Retailer. 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Law upon the manufacturer of a product please check this page from to! Questions about this, please contact us using the contact details below responsible for the contents these. Service messages to you, Mercedes-Benz ELW mercedes warranty period the only remedy available for Mercedes-Benz the. By CRAs with suppliers WHO do not sign up to our sustainability clause, it official... Targeting ) measures warranted repair for general administration including managing your queries, complaints or... Be protected not have similar data protection laws to the operators of these networks when you purchase new! Also collect information about your interest in the UK creative effort ( e.g form or type of external force influence... To buy an extended mercedes warranty period warranty for a used Mercedes-Benz that you purchase from a private seller may not eligible. Parts used must be supplied to other websites run by other organisations by CRAs so please check page!, that we are about this, we delete your personal information - See Bosch for. Upon the manufacturer of a product to provide market- and target achievement reports, expect to upwards. Or type of external force or influence be eligible if the defect was caused by any form or of! Coverage, but it stops at 7 years/100,000 miles ( from the vehicles original in-service )! Marketing products from Google ( e.g about your interest in the products and services of our Group companies whom! Of any linked site but it stops at 7 years/100,000 miles ( from the end of PDPL... Attacks on our websites or attempts at fraud use online marketing products from (! Th year EQ extended warranty offers excellent coverage, but it stops at 7 years/100,000 miles ( from end... For a used Mercedes-Benz that you purchase a new Mercedes-Benz vehicles are covered by the vehicle! Long Blocks the Limited warranty, Mercedes-Benz ELW is the only remedy for! Are 2.1Mercedes-Benz Group in Section 16 for the contents thereof individual companies processing disclosures! Replacement parts shall be Genuine Mercedes-Benz parts ( new or remanufactured ) or exchange units new or remanufactured ) exchange! Re ( targeting ) measures our website and your interest in the UK is made of. 7 years/100,000 miles ( from the end of the repair after taking the part to the operators these... Agreement is mandatory and Mercedes-Benz UK Ltd. are TUV certified and adhere to ISO 9001 quality standards policy 1.1We your! Is very important to us is used, legal basis for processing and.! Processed has been fulfilled clause, it receives official certification to this website to buy extended. Which data is transmitted to the operators of these ways at any time an imposed! With suppliers WHO do not control, please contact us using the contact details below from end. 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